Shipping & Delivery Policy
Shipping Information
At Pronatrix, we ensure fast and secure delivery of your supplements. Below are the details of our shipping process:
Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times & Rates (India 🇮🇳)
- Standard Shipping (3-7 business days): ₹99
- Express Shipping (1-3 business days): ₹199
International Shipping 🌍
- Delivery time varies by destination (typically 7-14 business days).
- Shipping costs are calculated at checkout based on location.
- Customers are responsible for any customs duties or taxes.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email to monitor your package in real-time.
Lost or Delayed Shipments
- If your package is delayed beyond the estimated time, please contact us at [your email], and we will assist you.
- If an order is lost in transit, we will work with the carrier to resolve the issue as quickly as possible.
Returns & Refunds
- We do not accept returns on opened supplement products due to health and safety reasons.
- If your order arrives damaged or incorrect, please reach out within 7 days for a resolution.
For any shipping-related inquiries, feel free to contact us at [admin@pronatrix.com].